Returns
List return reason codes
Returns the set of return reason codes accepted when lodging a return, each with a human-readable label suitable for a dropdown in your storefront UI.
No customer session required — only a valid API key. Use it to build the reason picker before the shopper is asked to sign in.
GET
/
v1
/
returns
/
reasons
List return reason codes
curl --request GET \
--url https://api.tybritelabs.com/v1/returns/reasons \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.tybritelabs.com/v1/returns/reasons"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.tybritelabs.com/v1/returns/reasons', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.tybritelabs.com/v1/returns/reasons",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.tybritelabs.com/v1/returns/reasons"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.tybritelabs.com/v1/returns/reasons")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.tybritelabs.com/v1/returns/reasons")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"code": "damaged",
"label": "Item arrived damaged"
},
{
"code": "defective",
"label": "Item is defective or not working"
},
{
"code": "wrong_item",
"label": "Received the wrong item"
},
{
"code": "not_as_described",
"label": "Item not as described"
},
{
"code": "wrong_size",
"label": "Wrong size or fit"
},
{
"code": "no_longer_needed",
"label": "No longer needed"
},
{
"code": "arrived_late",
"label": "Arrived too late"
},
{
"code": "other",
"label": "Other"
}
]
}{
"error": {
"code": "unauthorized",
"message": "Missing or invalid Authorization header"
}
}{
"error": {
"code": "rate_limited",
"message": "Too many requests for this API key. Please slow down and try again shortly.",
"remaining": 0,
"reset": 1706198400
}
}{
"error": {
"code": "server_error",
"message": "An unexpected error occurred"
}
}Authorizations
API Key Authentication
Use your API key in the Authorization header:
Authorization: Bearer tybrite_sk_live_YOUR_KEY
Key Types:
Secret Keys (Server-Side Only):
- Format:
tybrite_sk_live_*(production) ortybrite_sk_test_*(sandbox) - Full read/write access to all endpoints
- ⚠️ NEVER expose in client-side code or public repositories
- Required for: every write a shopper does not make for themselves, authentication, payment verification, AI recommendations
Publishable Keys (Client-Safe):
- Format:
tybrite_pk_live_*(production) ortybrite_pk_test_*(sandbox) - Catalogue reads, plus the actions a shopper takes for themselves
- ✅ Safe for client-side JavaScript, mobile apps, and public code
- Allowed for: browsing products, search, CMS content, pricing queries, cart and wishlist, reviews, storefront events, and the Agent API's quotes, cart drafts and checkout intents
Endpoint-Specific Requirements:
- Authentication endpoints (
/v1/auth/*): Secret key required - Payment verification (
POST /v1/payments/verify): Secret key required - AI Recommendations (
POST /v1/recommendations): Secret key required - Semantic Search (
POST /v1/search): Both key types allowed (read-only operation) - Shopper actions (cart, wishlist, reviews, storefront events, Agent API quotes, cart drafts and checkout intents): Both key types allowed
- All other write operations: Secret key required
- All read operations: Both key types allowed
Using a publishable key for restricted operations returns 403 Forbidden.
Response
Return reasons retrieved successfully
Show child attributes
Show child attributes
⌘I
List return reason codes
curl --request GET \
--url https://api.tybritelabs.com/v1/returns/reasons \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.tybritelabs.com/v1/returns/reasons"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.tybritelabs.com/v1/returns/reasons', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.tybritelabs.com/v1/returns/reasons",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.tybritelabs.com/v1/returns/reasons"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.tybritelabs.com/v1/returns/reasons")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.tybritelabs.com/v1/returns/reasons")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"code": "damaged",
"label": "Item arrived damaged"
},
{
"code": "defective",
"label": "Item is defective or not working"
},
{
"code": "wrong_item",
"label": "Received the wrong item"
},
{
"code": "not_as_described",
"label": "Item not as described"
},
{
"code": "wrong_size",
"label": "Wrong size or fit"
},
{
"code": "no_longer_needed",
"label": "No longer needed"
},
{
"code": "arrived_late",
"label": "Arrived too late"
},
{
"code": "other",
"label": "Other"
}
]
}{
"error": {
"code": "unauthorized",
"message": "Missing or invalid Authorization header"
}
}{
"error": {
"code": "rate_limited",
"message": "Too many requests for this API key. Please slow down and try again shortly.",
"remaining": 0,
"reset": 1706198400
}
}{
"error": {
"code": "server_error",
"message": "An unexpected error occurred"
}
}
